Formby Dog Nanny
Formby Dog Nanny
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Frequently Asked Questions - day care

Please reach us at formbydognanny@outlook.com if you cannot find an answer to your question.

Day Care is open 7:00am–6:00pm, Monday to Friday. 


Walks take place during the morning which means that there are limited periods when you can drop your dog off.  

Please note - there is strictly no drop offs between 8:30am-9:00am.

​

Dogs may be collected after 3:30pm.


All visits to the house are by appointment.


Sadly this is not a service that I am able to offer. 


Yes. Your dog will be in contact with other dogs. 

 For general wellbeing, it is important that your dog should always have their annual vaccinations to protect against infections and disease.  

It is also a requirement of our Home Boarding and Day Care licence.


A current vaccination certificate must be shown prior to starting day care, regular visitors must send an updated certificate each time boosters have been given.


Yes, for the same reasons that vaccinations are important.  


Regular Day Care customers will need to tell us each month when their dog is given their worm and flea treatments for  records.


It is your responsibility to ensure your pet is free of fleas. If fleas are present, we will ask you to come and collect your dog.  We will need to charge you for any expense incurred , including the process of removing fleas from our home and vehicle.


Pack all the things that you would supply you were leaving your dog with a friend or neighbour for the day. 


Key items are: food (should they require any), leads and harnesses, a coat, a drying coat, a toy - and anything else to make your dog’s stay comfortable and familiar.  We do not walk dogs on extending / retractable leads, so please make sure that you provide a regular lead.


Special dietary needs are not a problem.  We suggest that you provide instructions on what food or medication should be given and when, and talk this through with us at the introductory meeting.

 


Frequently Asked Questions - Home boarding

Please reach us at formbydognanny@outlook.com if you cannot find an answer to your question.

Yes! 

I am fully licenced through Sefton Council. Licence number - MA046698

I am also fully insured through Protectivity. 


 If someone operates a licensable activity without the benefit of a licence they are committing a criminal offence punishable by an unlimited fine and/or up to six months imprisonment. 



Home Boarding is charged per day (24 hours). 


The time that you drop off or collect your dog does not change the price. 


Dogs can be dropped off (by prior arrangement) between 7:30am and 4:00pm.

Dogs can be collected (by prior arrangement) between 7:30am and 6.00pm. 


Your dog participates in 2 walks per day.  If the weather is not suited to a second walk (heat, rain etc.) I may switch this to an alternative enrichment activity which is discussed with you during registration.  Every dog is unique, and we can go through suitable options for your dog's entertainment during their stay before you go, taking into account their age and any health needs. 


If you wish to book, please contact Formby Dog Nanny so availability can be checked. 

Spaces are limited so please make sure you enquire well in advance.


All dogs are required to have an initial meeting in their own home to access temperament etc. 

 There must be an overnight trial stay for all stays longer than 3 nights. 


A deposit is required to secure your dates. 


Once confirmed, your space is subject to the Formby Dog Nanny cancellation policy.


Booking and cancellation policy are listed in our terms and agreements. 


Yes. Your dog will be in contact with other dogs.  For general wellbeing, it is important that your dog should always have their annual vaccinations to protect against infections and disease.  

It is also a requirement of our Home Boarding and Day Care licence.


A current vaccination certificate must be shown prior to boarding. 


Yes, for the same reasons that vaccinations are important.  


Your dog will be in contact with our dogs, other family dogs and the dogs that they meet whilst out on walks with us. It is your responsibility to ensure your pet is free of fleas.  Our council licence requires that dogs are treated with a VMD approved product which means that sadly, homeopathic and herbal remedies are not acceptable.  


If fleas are present, we shall treat your pet and charge you for any expense incurred on your return.  In addition to the treatment for your pet, the expenses may also include the process of removing fleas from our home and vehicle.


Pack all the things that you would supply if you were leaving your dog with a friend or neighbour. 


Key items are: food, treats, a clean bed or blanket that smells like home, leads and harnesses, a coat, a drying coat, a toy - and anything else to make your dog’s stay comfortable and familiar.  We do not walk dogs on extending/retractable leads, so please make sure that you provide a regular lead.  


Special dietary needs are not a problem.  There is a freezer available should you wish to bring frozen food or raw meat for your dog's stay.  We suggest that you provide instructions on what food or medication should be given and when, and talk this through with us at the introductory meeting or at drop off.  


We are happy to purchase or provide anything that you might have forgotten, but please remember to reimburse us when you collect your dog.


 We understand that dogs can behave differently when they are away from you and your home, and even the best behaved dogs can have a bad day!  


We will do everything reasonably practicable to manage any situations that arise.

There are some situations however that require extra measures, and in such circumstances we will contact you or your emergency contact to talk about the problem.  


If your dog becomes unwell whilst you are away, we will contact to discuss your dog’s condition. Your dog will be taken to your veterinary practice for treatment - providing it is local to our location.  If your dog’s veterinary practice is too far, we will take them to our partner practice, Parker and Crowther, Formby. We will keep you updated on your dog’s progress as often as you require. 


If we are unable to contact you we will use reasonable judgement about the situation, and talk things through with your emergency contact.  We would make decisions in the same way as we would for our own dog, but we can only do this if you have told your vet who we are so, that they will allow us to step in temporarily.  


Please note that it is your responsibility to settle or reimburse charges for any treatment or veterinary care when you collect your dog.


In worst case scenarios, if your dog is stressed or has an illness that can affect the other dogs, we will ask your emergency contact to collect your dog on your behalf.   We do not take this decision lightly, so please bear with us while we work through the options available based on your dog's individual needs.  

 



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